MCB Bank Ltd Customer Service Officer Jobs 2025 latest Banking Careers in Pakista
MCB Bank Ltd, one of Pakistan’s most trusted and leading commercial banks, is offering an exciting opportunity for young, motivated, and career-oriented individuals to join its dynamic team as Customer Service Officers (CSOs). This recruitment drive is ideal for fresh graduates and early-career professionals who aspire to build a long-term career in the banking sector.
MCB Bank is widely recognized for its strong corporate culture, innovation, and commitment to customer excellence. By joining MCB Bank, candidates can gain hands-on experience, professional training, and exposure to modern banking operations across multiple cities in Pakistan.
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Position Overview – Customer Service Officer (CSO)
The Customer Service Officer plays a vital role in delivering high-quality banking services and maintaining strong relationships with customers. As the first point of contact, CSOs are responsible for addressing customer inquiries, resolving service issues, and ensuring a smooth branch experience.
This role is part of the Customer Service Officer Batch Program, designed to groom young professionals through structured learning, mentorship, and practical exposure to core banking functions.
Key Responsibilities
- Provide professional and efficient customer support services
- Handle customer inquiries, account-related requests, and banking transactions
- Maintain high standards of customer satisfaction and service quality
- Assist in promoting bank products and digital banking solutions
- Ensure compliance with banking policies, procedures, and regulations
- Work collaboratively with branch teams to achieve service excellence
Job Details
- Job Title: Customer Service Officer
- Number of Vacancies: Multiple
- Employment Type: Permanent
- Job Location: Multiple Cities across Pakistan
- Industry: Banking & Financial Services
Eligibility Criteria
Candidates applying for MCB Bank CSO Jobs 2025 must meet the following requirements:
- Age Limit: Up to 26 years at the time of application
- Education: Minimum 14 years of education from an HEC-recognized institution
- Minimum CGPA:
- 2.5 or above (on a 4.0 scale)
- OR at least 62.5% marks
- Degree Status: Candidates awaiting final transcripts are also eligible to apply
- Experience:
- Fresh graduates are strongly encouraged
- Relevant banking or customer service experience is an added advantage
Why Join MCB Bank?
- Opportunity to work with a top-tier bank in Pakistan
- Comprehensive training and mentorship program
- Professional growth and career advancement opportunities
- Inclusive and equal opportunity work environment
- Exposure to modern banking systems and customer engagement practices
How to Apply
Interested candidates can apply online through the official recruitment portal:
👉 Apply Online: https://mcb.rozee.pk
- Application Deadline: 31st December 2025
- Ensure your application includes complete and accurate contact details, including an active mobile number and email address.
Important Notes
- MCB Bank Ltd is an equal opportunity employer and encourages diversity and inclusion
- Only shortlisted candidates will be contacted for further assessment
- Candidates should regularly check their email inbox and mobile phone for updates regarding the recruitment process
Start Your Banking Career Today
If you are looking for latest bank jobs in Pakistan 2025, fresh graduate banking careers, or customer service officer jobs, this opportunity at MCB Bank Ltd is the perfect launchpad. Take the first step toward a stable, rewarding, and growth-oriented banking career with one of Pakistan’s most reputable financial institutions.