Join Our Team – National Bank of Pakistan
The National Bank of Pakistan (NBP), recognized as “The Nation’s Bank,” is one of the largest and most reputable financial institutions in the country. Through its extensive network of branches nationwide and overseas, NBP plays a key role in driving financial inclusion, economic growth, and customer service excellence.
In line with its mission to deliver world-class banking services and maintain operational efficiency, NBP is looking for dedicated, dynamic, and service-oriented individuals to join as Operations Tellers (OG-II). This position offers the opportunity to work in a professional banking environment while directly serving the needs of valued customers.
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Position Details
- Job Title: Operations Teller (OG-II)
- Location/Place of Posting: Various branches as per Bank’s operational requirements (including Lower M… and other designated areas).
- Grade: Officer Grade-II (OG-II)
- Employment Type: Contractual – renewable based on performance and business needs.
Eligibility Criteria
Educational Qualification:
- Minimum Bachelor’s degree from a Higher Education Commission (HEC) recognized local or international university.
- Preference will be given to candidates with commerce, business administration, accounting, or finance background.
Experience:
- Fresh graduates may apply; however, candidates with prior experience in banking, cash handling, or customer service will be preferred.
Age Limit:
- As per Bank’s policy.
Outline of Main Duties & Responsibilities
The selected candidates will be responsible for performing the following key tasks:
- Cash Handling: Accurately receive, verify, and disburse cash over the counter while maintaining proper cash limits.
- Customer Service: Provide courteous and efficient service to customers, addressing their transactional needs promptly.
- Transaction Processing: Handle deposits, withdrawals, utility bill payments, fund transfers, and other over-the-counter transactions in compliance with Bank policies.
- Record Keeping: Maintain accurate records of daily transactions and prepare necessary reports for branch management.
- Compliance: Ensure strict adherence to regulatory requirements, State Bank of Pakistan (SBP) guidelines, and internal control procedures.
- Error Prevention: Identify and resolve discrepancies promptly to minimize operational risks.
- Support Functions: Assist branch operations in various administrative and service tasks as assigned by the Branch Manager or Operations Manager.
Knowledge, Skills & Competencies Required
- Strong communication and interpersonal skills to effectively engage with customers.
- Good customer service orientation with a focus on problem-solving.
- Basic knowledge of banking products and services.
- Accuracy, attention to detail, and ability to work under pressure.
- Proficiency in MS Office applications (Excel, Word, and Outlook).
- Ethical conduct and commitment to confidentiality.
Application & Selection Procedure
- No TA/DA will be provided for attending the test or interview.
Equal Opportunity Employer
Why Join NBP as an Operations Teller?
Joining NBP as an Operations Teller offers more than just a job – it provides a platform to build a banking career in one of Pakistan’s most trusted institutions. You will gain hands-on experience in branch operations, develop strong customer service skills, and learn the fundamentals of financial transactions in a highly professional environment. This role is ideal for individuals seeking stability, growth opportunities, and the chance to serve the nation through banking excellence.